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Returns

Returns

All sales of Appetite Correction for Life program modules are final.

We make every effort to package and ship your AC ToolBooks in a way that ensures that they're delivered without damage and we've carefully selected a manufacturer with a solid track record of quality workmanship. That said, sometimes things don't work out perfectly. We're eager for every aspect of your experience with your AC ToolBooks to be delightful, so we'll make it right if your they arrive with shipping damage or with manufacturing defects.

Damaged Goods:

If your AC ToolBooks arrive with shipping damage, report the damage to us immediately (within 10 days of parcel delivery) by sending an email message to info@bertherring.com. We'll send replacements and instructions for management of the damaged product.

Defective Goods:

If during standard use of your ToolBooks, you identify material defects, please send an email message to info@bertherring.com and we'll provide instructions for handling the return/replacement.

Our defective goods policy lasts 30 days. If 30 days have gone by since your parcel delivery, we will not offer a refund or exchange.

If you have any questions about our return policy or if you experience a problem that you believe would warrant an exception to our standard policy, please send an email message via info@bertherring.com. We’re real people who care to see you succeed, so let us hear from you if something is not right with your ToolBooks.

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